Frequently Asked Questions

Everything you need to know about your favorite KEVIN.MURPHY products.

Are KEVIN.MURPHY products sulfate and paraben-free?

Yes, all KEVIN.MURPHY products are formulated without the use of sulfates or parabens to ensure the highest quality care for your hair and the environment.

Is KEVIN.MURPHY a cruelty-free brand?

Absolutely. KEVIN.MURPHY is proud to be PETA certified cruelty-free. We do not test our products or ingredients on animals at any stage of production.

How can I track my order?

Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.

What is your return policy?

We offer a 30-day return policy for unused and unopened products. If you are unsatisfied with your purchase, please contact our support team to initiate a return request.

Do you offer international shipping?

Currently, we ship to a select list of countries. Please refer to our shipping information page during checkout to see if delivery is available in your region.

How do I know which product is right for my hair type?

Each product page features a detailed description and 'Benefits' section. You can also use our online 'Regimen Finder' tool to receive personalized recommendations based on your hair needs.