Returns & Exchanges

At KEVIN.MURPHY, we are committed to providing the highest quality professional hair care products. If you are not completely satisfied with your purchase, we offer a 30-day return policy for products in their original, unused condition.

Return Process

• 1.
  Initiate Your Return

  Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.

• 2.
  Prepare Your Package

  Carefully pack the items in their original packaging, ensuring all bottles are securely sealed to prevent leakage during transit.

• 3.
  Ship to Our Warehouse

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.